Flex Annual CAH & RHC Meeting
April 23 & 24, 2025
7:45 am – 5:00 pm Central
Bismarck Event Center
Prairie Rose Rooms 104 and 105
315 South 5th Street
Bismarck, North Dakota
The Medicare Rural Hospital Flexibility Program Annual Meeting is an opportunity for all Critical Access Hospitals (CAHs) and Rural Health Clinics (RHCs) to come together in person to discuss pertinent issues regarding healthcare in North Dakota. You can expect to hear presentations and updates from healthcare experts on best practices for both CAHs and RHCs. All CAHs and RHCs are encouraged to send staff.
-
April 23 – RHC Practice Manager Workshop
The Practice Manager Workshop will provide education and training by a subject matter expert from Health Services Associates on specific topics to include: RHC regulations and daily implementation strategies, RHC administrative tasks, human resource and medical record audits, practical emergency preparedness and leadership, and conflict resolution. -
April 24 – Flex Annual CAH & RHC Meeting
The annual meeting provides various educational leadership offerings for both CAH and RHCs along with the opportunity for collaboration and networking with peers. Continuing education credits will be offered at this meeting.
Registration
Registration is free but required.
Deadline to register is April 9.
April 24 Annual Meeting Schedule
| Agenda | |
| 7:45 — 8:00 am |
Welcome and Flex Program Update Jody Ward, Program Director, Center for Rural Health |
| 8:00 — 10:00 am |
Informal Feedback Skills for Leadership and Life Sue Tetzlaff, RN, RHIA, MHA, FACHE, Co-Founder/CEO of Capstone Leadership Solution, Inc. |
| 10:15 — 11:15 am |
Integrating Quality Improvement into Organizational Culture Courtnay Ryan, Program Specialist, Telligen |
| 11:20 — 11:45 am |
Hospital Highlight – Community Health Workers Allie Wanner, Community Health Worker, CHI St. Alexius Health Dickinson, Tiffany Straub, RN, Clinic Nurse Supervisor, and Melissa Stern, COTA, Community Health Worker, Sanford Hillsboro Medical Center |
| 12:30 — 2:30 pm |
Linkages Between CAH, CHNA, and Health Equity Courtnay Ryan, Program Specialist, Telligen |
| 2:45 — 3:45 pm |
Calming the Chaos: Reclaiming Focus, Energy, and Joy Sue Tetzlaff, RN, RHIA, MHA, FACHE, Co-Founder/CEO of Capstone Leadership Solution, Inc |
| 3:50 — 4:50 pm |
Top CAH and RHC Deficiencies in North Dakota Shelly Heilman, Health Facilities Surveyor, Health Facilities Unit, North Dakota Health and Human Services |
| 4:50 — 5:00 pm | Wrap Up and Adjourn |
Hotel Information
Radisson Hotel Bismarck
605 East Broadway Avenue
Bismarck, North Dakota
(701) 255-6000
A block of rooms has been set aside at the Radisson Hotel at state rate under "UND Center for Rural Health" for April 22 and 23. Call the hotel to reserve your room or visit the hotel website. This expense is not covered by Flex. The room block will be held until March 23.
Mileage Reimbursement
The Flex Program will cover mileage for one vehicle per CAH and RHC to and from the annual meeting. Reimbursement information will be provided after the meeting concludes.