Due to COVID-19, CRH will continue working remotely until further notice.
CAH Quality Network Resources
Tools and Information
North Dakota CAH Quality Network Technical Assistance
The North Dakota Critical Access Hospital (CAH) Quality Network serves as a common place for North Dakota's
critical access hospitals to share best practices, tools, and resources related to providing quality of
care. Technical assistance is available through the Quality Network to all CAHs in North Dakota.
the Quality Chasm: A New Health System for the 21st Century
Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book
recommends a sweeping redesign of the American healthcare system and provides overarching principles for
specific direction for policymakers, healthcare leaders, clinicians, regulators, purchasers, and others.
Performance Improvement Plan
Rural Montana Healthcare Performance Improvement Network. This framework for improving performance
describes a global model for structure, process and outcomes measurement and improvement.
TeamSTEPPS Team Strategies and Tools to Enhance Performance and Patient Safety
(TeamSTEPPS) was developed by the Department of Defense Patient Safety Program, in collaboration with the
Agency for Healthcare Research and Quality (AHRQ). TeamSTEPPS is an evidence-based teamwork system aimed at
optimizing patient outcomes by improving communication and other teamwork skills among healthcare
Healthcare Quality Information
Concern about the quality of healthcare in both urban and rural United States has increased markedly since
the release of two landmark reports by the Institute of Medicine - To Err is Human (1999) and Crossing the
Quality Chasm (2001). Since then much has been learned on improving the quality of care. This guide is a
collection of current and reliable resources focused on healthcare quality in rural America.
Health Information Technology
The North Dakota Health Information Network (NDHIN)
The NDHIN primary focus is to connect North Dakota for a healthier future, encourage and sustain health
information sharing, and ensure that all eligible providers have options to meet federal meaningful use
requirements. North Dakota established a Health Information Technology Advisory Committee (HITAC) to
facilitate the adoption and use of health information technology and exchange to improve healthcare
quality, patient safety and overall efficiency of healthcare and public health services in North Dakota.
Visit the NDHIN webpage to learn more about their current activities and the HITAC.
Health IT - HealthIT.gov
HealthIT.gov offers resources for providers and professionals, patients and families, and policy
researchers and implementers. Learn how health IT can transform your access to information, discover
incentives for certification, and find out how health IT can help you improve patient care, lower costs,
and save time.
Communication Toolkit - Designed to help rural healthcare facilities and
organizations tell your story through the media and other means.
Links related to North Dakota CAH Quality Network
Agency for Healthcare Research and Quality (AHRQ)
The Agency for Healthcare Research and Quality, is dedicated to improving the quality, safety, efficiency,
and effectiveness of healthcare for all Americans. It is 1 of 12 agencies within the U.S. Department of
Health and Human Services.
American Hospital Association
The national organization that represents and serves all types of hospitals, healthcare networks, and
their patients and communities. Close to 5,000 hospitals, healthcare systems, networks, other providers of
care and 40,000 individual members come together to form the AHA.
Has information about the quality of care at over 4,000 Medicare-certified hospitals across the country.
You can use Hospital Compare to find hospitals and compare the quality of their care.
Institute for Healthcare Improvement (IHI)
Offers a wide range of resources and teaching tools to help healthcare professionals lead effective
improvement efforts, enhance clinical outcomes, and
reduce patient harm.
There are seven sections of the department. Employees in these sections provide public health services that
benefit the citizens of North Dakota.
Emergency Preparedness and Response
North Dakota Hospital Association (NDHA)
A voluntary trade organization of North Dakota's licensed hospitals committed to advancing public policy
and fostering excellence in medical and health services.
Quality Health Associates of North Dakota
For over 40 years, Quality Health Associates (QHA) of North Dakota has collaborated with healthcare
professionals, organizations, and communities across the state to improve the quality of care provided to
the people of North Dakota. QHA works toward this goal through a number of contracts, partnerships, and
initiatives. The goal of QHA is to improve the quality of care for the people of North Dakota by
successfully balancing the needs of providers, consumers, stakeholders, and payers.