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CAH Quality Network Resources

Tools and Information

  • North Dakota CAH Quality Network Technical Assistance Flyer
    The North Dakota Critical Access Hospital (CAH) Quality Network serves as a common place for North Dakota's critical access hospitals to share best practices, tools, and resources related to providing quality of care. Technical assistance is available through the Quality Network to all CAHs in North Dakota.
  • North Dakota Critical Access Hospital (CAH) Crossover Between Quality Measures
    This a working document, updated periodically, which lists the quality measures for several North Dakota CAH Quality initiatives. The table illustrates the measures required for each initiative while also identifying those measures collected across quality projects.

General Quality/Performance Improvement

  • Crossing the Quality Chasm: A New Health System for the 21st Century
    Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American healthcare system and provides overarching principles for specific direction for policymakers, healthcare leaders, clinicians, regulators, purchasers, and others.
  • Performance Improvement Plan
    Rural Montana Healthcare Performance Improvement Network. This framework for improving performance describes a global model for structure, process and outcomes measurement and improvement.
  • TeamSTEPPS
    Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) was developed by the Department of Defense Patient Safety Program, in collaboration with the Agency for Healthcare Research and Quality (AHRQ). TeamSTEPPS is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and other teamwork skills among healthcare professionals.
  • Healthcare Quality Information Guide
    Concern about the quality of healthcare in both urban and rural United States has increased markedly since the release of two landmark reports by the Institute of Medicine - To Err is Human (1999) and Crossing the Quality Chasm (2001). Since then much has been learned on improving the quality of care. This guide is a collection of current and reliable resources focused on healthcare quality in rural America.

Health Information Technology

  • The North Dakota Health Information Network (NDHIN)
    The NDHIN primary focus is to connect North Dakota for a healthier future, encourage and sustain health information sharing, and ensure that all eligible providers have options to meet federal meaningful use requirements. North Dakota established a Health Information Technology Advisory Committee (HITAC) to facilitate the adoption and use of health information technology and exchange to improve healthcare quality, patient safety and overall efficiency of healthcare and public health services in North Dakota. Visit the NDHIN webpage to learn more about their current activities and the HITAC.
  • Health IT - offers resources for providers and professionals, patients and families, and policy researchers and implementers. Learn how health IT can transform your access to information, discover incentives for certification, and find out how health IT can help you improve patient care, lower costs, and save time.


  • Communication Toolkit - Designed to help rural healthcare facilities and organizations tell your story through the media and other means.

Links related to North Dakota CAH Quality Network

  • Agency for Healthcare Research and Quality (AHRQ)
    The Agency for Healthcare Research and Quality, is dedicated to improving the quality, safety, efficiency, and effectiveness of healthcare for all Americans. It is 1 of 12 agencies within the U.S. Department of Health and Human Services.
  • American Hospital Association
    The national organization that represents and serves all types of hospitals, healthcare networks, and their patients and communities. Close to 5,000 hospitals, healthcare systems, networks, other providers of care and 40,000 individual members come together to form the AHA.
  • Hospital Compare
    Has information about the quality of care at over 4,000 Medicare-certified hospitals across the country. You can use Hospital Compare to find hospitals and compare the quality of their care.
  • Institute for Healthcare Improvement (IHI)
    Offers a wide range of resources and teaching tools to help healthcare professionals lead effective improvement efforts, enhance clinical outcomes, and reduce patient harm.
  • North Dakota Department of Health (NDDoH)
    The North Dakota Department of Health employs about 300 people dedicated to making North Dakota a healthier place to live.

    There are seven sections of the department. Employees in these sections provide public health services that benefit the citizens of North Dakota.
    Sections include:
    • Administrative Support
    • Medical Services
    • Community Health
    • Health Resources
    • Environmental Health
    • Emergency Preparedness and Response
    • Special Populations
  • North Dakota Hospital Association (NDHA)
    A voluntary trade organization of North Dakota's licensed hospitals committed to advancing public policy and fostering excellence in medical and health services.
  • Quality Health Associates of North Dakota
    For over 40 years, Quality Health Associates (QHA) of North Dakota has collaborated with healthcare professionals, organizations, and communities across the state to improve the quality of care provided to the people of North Dakota. QHA works toward this goal through a number of contracts, partnerships, and initiatives. The goal of QHA is to improve the quality of care for the people of North Dakota by successfully balancing the needs of providers, consumers, stakeholders, and payers.